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Oil FAQ

Q1: What is Oil Club?

It is a oil consolidation club for Sutton Benger and surrounds.  It groups individual orders into one large order for a cheaper price.

Q2: How does Oil Club work?

The "Oil Manger" creates a new oil buy with a close date (usually in a week's time).  Everyone who has the site role of "Oil User" is sent an email to tell them about the new oil buy.  Those that want oil login and place an order before the oil buy close date.

Q3: Do I pay Oil Club for my heating oil?

NO.  We just consolidate the order.  You get billed by the oil supply company just the same as if you ordered direct.  The only difference is that the price is cheaper.

Q4: Is there a fee for Oil Club?

No.

Q5: How do I join Oil-Club

Click login (top right) and then select register for basic site membership.  Then email admin and ask to be made an oil club member (giving your user name of course, or login first which will fill in the name field with your user name).

Q6: What happens if I want to change my order?

You can change the oil amount, subject to ordering a minimum of 500 l which is the minimum drop any oil supplier will do, or delete the order right up to midnight on the close date.

Q7: I don't have internet, can I still join?

Yes, you just need to find someone be your "oil buddy".  You make them your agent to act on your behalf.  Your oil-buddy creates an account in your name and places any orders for you.  They will get your email notification and then check if you want oil.

Q8: Why the change from the old way?

The online method is simpler to run for the oil manager and offers more features for users.  The old method was a group email (and some ringing for no reply to check email address was correct), then collating all the replies to give a total order, then phoning suppliers for quotes.  All that takes time.  By using a web site then users are responsible for keeping their email up to date and entering/changing their order.  The site does the group email, totals the order, emails the suppliers.  The oil managers job is just to trigger the buy, then to collate the replies from the suppliers to find the cheapest, to place the order and update the supplier details on the buy. The site emails the users all the details.  As you can see this saves a lot of drudge work.

Q9: How do I know I'm in Oil Club?

If you login and click user on the top menu then the right hand side menu with have an Oil Account item.  Plus if you click profile, you will have a new section Oil when you can enter special instructions and your guess as to when you next want oil (used to decide when to do an oil buy).



by Dr. Radut.